Coaching by Kay

WEBSITE PRIVACY POLICY

Protecting your private information is our priority. This Privacy Policy applies to CoachingbyKay.com and Coaching by Kay (sometimes referred to herein as “we” or “us”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to CoachingbyKay.com include Coaching by Kay. The Coaching by Kay website is a a website for autoimmune support health coaching services.

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS SITE PRIVACY POLICY, INCLUDING THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION. IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS AND/OR USE THE SITE IN ANY MANNER WHATSOEVER.

  1. Children Under Eighteen

CoachingbyKay.com is not intended for use by children under the age of 18. Coaching by Kay does not knowingly collect personally identifiable information from children under the age of 18. If you are under the age of 18, you may only use this website with the supervision and continued involvement of a parent or legal guardian.

If we need to rely on consent for processing your information and your country or state requires consent from a parent, we may require your parent’s consent before we collect and use your information.

  1. Collection of your Personal Information

YOU ARE NOT OBLIGATED TO PROVIDE US WITH ANY PERSONAL INFORMATION. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU ARE PROVIDING US WITH SUCH PERSONAL INFORMATION VOLUNTARILY, FOR THE PURPOSES DESCRIBED UNDER THIS SITE PRIVACY POLICY, AND THAT WE MAY USE, PROCESS AND RETAIN SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS SITE PRIVACY POLICY AND SUBJECT TO ANY APPLICABLE LAWS AND REGULATIONS.

  1. Information You Provide To Us. In order to better provide you with products and services offered, Coaching by Kay may collect certain information from you. We collect the following information:
  1. The first type of information is non-identifiable and anonymous information (“Non- personalInformation”). Non-personal Information is collected without revealing the particular identity of the applicable user and is available while the user enters and/or

uses the website. Non-personal Information consists of technical, behavioral and aggregated information, and may contain, amongst other, the activity of the user on our Site, type of operating system, user’s ‘click-stream’ on the website, type of browser and keyboards features, user demographics, traffic patterns, etc.

  1. The second type of information is information that identifies an individual, or may with reasonable effort, identify an individual, either alone or in combination with other information (“Personal Information”). Personal Information may be of a private or sensitive nature of a user or identify an individual. Users may be asked to provide certain Personal Information including, without limitation,
    • First and Last Name
    • E-mail Address
    • Home Address
    • Phone Number
    • Credit Card Information
    • Survey Responses
    • Gender Identity
    • Race
    • Disability Status
    • Veteran Status

Please keep in mind that if you directly disclose Personal Information through a public message board or product review, this information may be collected and used by others.

We do not collect any Personal Information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us or to ensure you receive the services you purchase. We also may gather additional Personal Information or non-personal information in the future.

The security of your personal data is important to us. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  1. Cookies. Cookies are pieces of information that are transferred to your computer from a web server when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. A pixel tag (also known as a web beacon) is a piece of code embedded on the site that collects information about users’ engagement on that web page. Cookies and similar technologies may store unique identifiers, user preferences and other information. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. However, some website features or services may not function properly without cookies. To learn more about tracking technologies please refer to www.allaboutcookies.org.

Some of these tracking technologies are provided by third-party services providers who collect and process personal information on our behalf. These third party services providers may have direct contractual relationship with you (such as Google and Facebook). To the extent you have a direct contractual relationship with any third party service providers, any rights you may have with respect to your information, collected by these third party service providers will be governed by such contractual relationship. Otherwise, the terms of this Privacy Policy shall fully apply.

  1. Use of your Personal Information

Coaching by Kay collects and uses your personal information to operate and deliver services you have requested. We may also use your personally identifiable information to inform you of other products or services available from Coaching by Kay and/or its affiliates.

  1. Sharing Information with Third Parties

Coaching by Kay does not sell, rent or lease its customer lists to third parties. However, Coaching by Kay may share data with contractors and third parties as described above to help perform statistical analysis, provide customer support, or arrange for email or mail deliveries. All such contractors and third parties are prohibited from using your personal information except to provide these services to Coaching by Kay, and are required to maintain the confidentiality of your information.

  1. Required and Other Disclosures.
  1. LegalRequirement.Under certain circumstances, we may disclose your personal data if we are required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  2. GoodFaithProtection.We also may disclose your personal data if in good faith we believe that such action is necessary to:
    • Comply with a legal obligation;
    • Protect and defend the rights or property of Coaching by Kay;
    • Prevent or investigate possible wrongdoing in connection with our services;
    • Protect the personal safety of users of our services or the public; or
    • Protect against legal liability.
  3. Merger or Acquisition. In the event we are involved in an asset sale, acquisition or merger, your personal data may be transferred. We will notify you of any such transfer before it happens and before your personal data becomes subject to a different Privacy Policy.
  1. Safe Storage of Your Data

Coaching by Kay securely stores your data within WordPress, any approved payment methods on the website and Calendly. We use the following security measures to ensure your visit to Coaching by Kay is protected and secure:

  1. Sending secure links
  2. Password protected logins
  3. Encryption of payment information
  4. Using firewalls

Always sign out of password protected services at the end of each session. Do not disclose your password or share secured links with anyone. There is always a risk of breach of security when information is shared on the internet or by email. Please be aware of this risk when disclosing your personal information.

  1. Requesting Access To Information

You can request access to all of your personally identifiable information by sending an email to coachingbykayinfo@gmail.com

  1. Right to Deletion

Subject to certain exceptions, upon receiving a verifiable authenticated request from you to delete your personally identifiable information, we will:

  1. Delete your personally identifiable information from our records; and
  2. Direct any third party service providers, we have shared your information with to delete your personal information from their records. While we will direct this, we cannot make any guarantees that such service providers will comply and will not be liable for their non-compliance.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary for the following reasons. This list is not exhaustive:

  1. To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  2. To comply with the California Electronic Communications Privacy Act;
  3. To engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  4. To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  5. To comply with an existing legal obligation; or
  6. To otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
  1. E-mail Communications

From time to time, Coaching by Kay may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. Coaching by Kay will only contact you via email for these purposes if you have subscribed to Coaching by Kay’s emails or have otherwise requested or consented to being contacted by email. If at any time you would like to stop receiving marketing or promotional communications via email from [Coaching by Kay, you may opt out of such communications by clicking the unsubscribe button at the bottom of the email. However, Coaching by Kay will still have the email address and name you provided to Coaching by Kay.

  1. External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. We may also have links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. We advise you to review the privacy policy of every site you visit, and are not liable for the privacy policies or practices of any third party sites or services.

  1. Changes to this Statement

Coaching by Kay reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/ or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

  1. Contact Information

Coaching by Kay welcomes your questions or comments regarding this Privacy Policy. If you believe that Coaching by Kay has not adhered to this Policy, please contact us at:

Coaching by Kay

2108 N ST STE N, SACRAMENTO, CA 95816

CoachingbyKayinfo@gmail.com

Effective as of 2025

Coaching by Kay
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